✅ General Stay Questions
Q: How close are the condos to the beach?
A: Both condos are located just across the street from Sunny Isles Beach — a 2-minute walk to the sand.
Q: What is included in the condos?
A: Each condo includes a fully equipped kitchen, air conditioning, high-speed WiFi, Smart TVs, fresh linens, and beach gear (chairs, umbrella, cooler, towels).
Q: Do you offer parking?
A: Yes, each condo comes with one reserved free parking space.
Q: How many people can stay in each condo?
A:
- 1-Bedroom Condo: Sleeps up to 4 guests (2 Queen beds).
- 2-Bedroom Condo: Sleeps up to 5-6 guests (2 bedrooms + 3 Queen Beds).
✅ Booking & Rates
Q: What are your nightly rates?
A: Rates range from $165 to $195 USD per night, depending on the season. Weekly and monthly rates are also available for longer stays.
Q: Is there a cleaning fee?
A: Yes, a standard cleaning fee applies per stay (included in your booking total).
Q: Do I save money by booking direct?
A: Yes — booking through our website means you avoid third-party platform fees and get our best available rates.
Q: Are there any other fees upon arrival?
A: No — There are no surprises when you arrive. All costs are calculated at the time of payment.
✅ Check-In / Check-Out
Q: What time is check-in and check-out?
A: Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.
Q: How do I check in?
A: Check-in details will be sent to you prior to arrival. Our concierge is also available to assist during your stay.
✅ Policies
Q: Do you allow pets?
A: No — Unfortunately, the condo association does not allow pets of any size to short-term renters.
Q: Is smoking permitted in the condo?
A: No — Smoking is strictly prohibited in the condominium
Q: What is your cancellation policy?
A: ✨ Flexible Cancellation Policy Plans can change — we understand! Cancel up to 10 days before arrival for a full refund. If you need to cancel within 10 days of your stay, you’ll still receive an 80% refund.
Q: Do you require a security deposit?
A: Yes, a refundable security deposit may be required at booking. It is returned within a few days after check-out if there are no damages.
✅ Amenities & Extras
Q: Do the condos have a pool or gym?
A: Yes — the building includes a heated outdoor pool, gym, tennis courts, game room
Q: Is laundry available?
A: Yes, laundry facilities are available on the same floor.
Q: Is there WiFi?
A: Yes, both condos have high-speed WiFi included.
✅ Local Area
Q: What attractions are nearby?
A: We’re close to Aventura Mall, Bal Harbour Shops, Miami nightlife, Wynwood Walls, Little Havana, and Oleta River State Park.
Q: How far are you from the airport?
A: We’re about 25 minutes from Fort Lauderdale Airport (FLL) and 35–40 minutes from Miami International Airport (MIA).
Still have questions?
📩 Contact us at staceygreenspoon@gmail.com
or 📞 514-575-5484 — we’ll be happy to help.